Returns & Exchanges

At Aroma Tierra, we strive for your complete satisfaction with our natural beauty products; however, if you are not entirely pleased, you may return your items within 30 days of purchase. We ensure a seamless process for returns and exchanges to maintain your confidence in our pure, botanical formulations.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated care team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack the unused items in their original glass bottles and packaging to ensure they are protected from damage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized courier location, keeping a copy of your tracking receipt.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, we will process your refund to the original payment method within 5-7 business days.