Frequently Asked Questions
Everything you need to know about our pure, natural beauty essentials.
Are Aroma Tierra products 100% natural?
Yes, all our products are 100% pure, natural, and free from synthetic fragrances, parabens, and harmful chemicals. We prioritize high-quality, cold-pressed oils and therapeutic-grade essential oils.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery. You will receive a tracking number via email once your order has shipped.
What is your return policy?
We offer a 30-day return policy for unopened and unused items. Due to the nature of our beauty products, we cannot accept returns on items that have been opened for hygiene and safety reasons.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at the time of checkout.
Are your products cruelty-free?
Absolutely. Aroma Tierra is committed to ethical sourcing and we never test our products or ingredients on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for a secure and seamless shopping experience.